Privacy Policy

Effective Date: April 2, 2025

Last Updated: April 2, 2025

1. Introduction

Welcome to Polifoni.co. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

By using Polifoni.co, you agree to the terms outlined in this policy.

2. What We Collect

• Phone Number: Used to associate prepaid credits with your account and to place calls.
• Call Data: Call destination, duration, and status (for billing and troubleshooting).
• Payment Info: Securely handled via Stripe. We do not store your payment details on our servers.

3. How We Use Your Information

We use your information strictly to:

• Provide voice calling services
• Track and deduct credit balances
• Fulfill purchases through Stripe
• Prevent abuse and fraud
• Comply with legal requirements

We do not sell or share your data, track you across the web, or send unsolicited marketing emails.

4. How We Protect Your Data

We use industry-standard security practices to protect your information:

• All communication is encrypted via HTTPS
• Payments are handled via PCI-compliant Stripe Checkout
• Call processing is handled by Twilio, a secure, enterprise-grade communications platform

5. Data Retention

Credit and call records are stored for up to 12 months for billing and support purposes.

You can request deletion of your credit data by contacting us at pedro@yieldcraft.com.

6. Your Rights

You have the right to:

• Access or correct your information
• Request deletion of your data
• File a complaint with a data protection authority

7. Third-Party Services

We use trusted third-party providers to deliver our services:

• Stripe for payment processing
• Twilio for voice call infrastructure

Please refer to their respective privacy policies for more information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: pedro@yieldcraft.com

Website: https://polifoni.co